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Business analyst resume template (ATS-friendly)
A business analyst resume with 4 years of experience in banking and fintech that shows requirements, process improvement and data work through measurable outcomes. Change the domain, documents and numbers to match your own projects.
Use this template
What this template includes
- Bullets link requirements and process work to time and cost saved
- Shows both sides of the role: stakeholder work and SQL or Power BI analysis
- BA keywords recruiters search for: BRD, FRD, user stories, UAT, BPMN
- MBA and IIBA certification placed where ATS software expects them
Sample business analyst resume
Fatima Sheikh
Business Analyst · Requirements, Process & Data
Summary
Business analyst with 4 years of experience in banking and fintech, bridging business teams and engineering. Skilled in requirements gathering, process mapping and SQL analysis, with a record of delivering projects that cut costs and turnaround time.
Experience
Business Analyst, Navkar Finserv (Jan 2023 – Present)
- Gathered requirements from 6 departments and wrote 40+ user stories for a digital loan journey, cutting approval time from 5 days to 1
- Mapped the KYC process in BPMN and removed 7 manual steps, saving ₹45 lakh a year in operations cost
- Built SQL and Power BI reports on loan funnel drop-offs that guided fixes lifting disbursals by 12%
- Led UAT for 3 releases with 250 test cases, keeping production defects under 2 per release
Associate Business Analyst, Infocrest Solutions (Jul 2021 – Dec 2022)
- Documented BRDs and FRDs for a core banking upgrade serving 1.2M customers, delivered 3 weeks early
- Created wireframes in Figma for 15 screens, reducing design rework requests by 30%
Skills
- Analysis: Requirements gathering, BRD/FRD, user stories, gap analysis, process mapping (BPMN), UAT
- Data: SQL, Excel, Power BI, Tableau
- Tools & methods: Jira, Confluence, Figma, Visio, Agile, Scrum
Education
MBA, Operations and Analytics, Symbiosis Institute of Management Studies, Pune (2019 – 2021)
B.Com, H.R. College of Commerce and Economics, Mumbai (2016 – 2019)
Certifications
- IIBA Entry Certificate in Business Analysis (ECBA), 2022
- Certified ScrumMaster (CSM), 2023
Top skills for business analysts
- Requirements gathering
- Stakeholder management
- BRD and FRD
- User stories
- Process mapping (BPMN)
- Gap analysis
- UAT
- SQL
- Excel
- Power BI
- Jira
- Confluence
- Agile and Scrum
Business Analyst resume summary examples
MBA graduate in business analytics with a 2-month internship documenting requirements and building Excel reports. Comfortable with SQL, Power BI and stakeholder interviews, and looking for an entry-level business analyst role.
Business analyst with 4 years of experience in banking and fintech projects. Turns stakeholder needs into clear BRDs and user stories, and uses SQL and Power BI to measure whether changes worked.
Senior business analyst with 9 years of experience leading requirements for ERP and digital transformation programmes. Manages stakeholders up to CXO level and has delivered projects worth over ₹20 Cr on time.
Business Analyst resume bullet point examples
- Ran 25 stakeholder workshops to define requirements for a CRM rollout, delivered on time to 400 sales users
- Performed gap analysis on the order-to-cash process and recommended 5 fixes that cut invoice disputes by 30%
- Wrote acceptance criteria for 120 user stories, reducing sprint rework from 20% to 8%
- Built an Excel and SQL cost model that identified ₹1.2 Cr in annual vendor savings
- Coordinated UAT with 15 business users across 3 cities, closing 98% of defects before go-live
Frequently asked questions
What should a business analyst resume highlight?
The problems you solved and what changed as a result: time saved, cost cut, errors reduced or revenue gained. Mention the documents and methods you used (BRD, user stories, BPMN, UAT) and the tools, since recruiters search for those words.
Do business analysts need SQL on their resume?
Increasingly, yes. Many BA job posts list SQL, Excel and Power BI or Tableau. Even basic SQL, shown with a real example in a bullet, makes your resume match more searches.
Is CBAP or ECBA certification worth adding?
Yes, if you have it. IIBA certifications (ECBA, CCBA, CBAP) and Scrum certifications are common keywords in BA job posts. Add them in a Certifications section with the year.
How do I move from a non-IT role into business analysis?
Reframe your current work around requirements, process improvement and data: reports you built, processes you fixed, teams you coordinated. Add an ECBA or similar certificate and one or two case-study projects.
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